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In order for the integration between Phonism and Zoom to function properly, your Zoom Account needs to have “Other” phone support enabled. This must be requested of your Zoom Account Manager using email.

Below is a sample email to send to your Zoom Account Manager along with a required Waiver that must be signed.

After your Zoom Account Manager received all the required information, it should take 2 business days to complete the approval process.

Once Other Once “Other” Phone Support is enabled, you can complete the Zoom Onboard process at http://app.phonism.com/integration/zoom

Sample Email

Dear Zoom Account Manager,

Please Enable the Generic Device model support on my Zoom account.

Please find details of my intended use below along with the signed Acknowledgement for Unsupported Feature Request.

  1. How many units are you looking to configure manually?

  2. Does it support SIP registration?

  3. Does it support the use of a wildcard SSL certificate?

  4. Does it support TLS 1.2/SRTP security protocol?

  5. What are its TLS 1.2/AES -256 cipher sets?

Info

Be sure to answer all the questions above and include the signed agreement to expedite your approval.

Waiver

You will need to sign this waiver and send it to your Zoom Account manager to complete this request.

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