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Info

Note: Once the integration is complete, if you have Mitel phones, see the Register Mitel phones section below.

Feature prerequisites

You must have an active Phonism account with the hierarch feature and account-level super admin user access.

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  • Creating a new site in Zoom results in a new tenant being created as part of your Zoom hierarchy in Phonism.

  • New Zoom Phone users have an equivalent Phonism user created at their tenant.

  • New Zoom Phone devices added as “Other” in Zoom are added in Phonism at their tenant.

  • New Phonism tags are available that can be configured to be dynamically resolved for a particular phone and its assigned Zoom Phone user. These values are ingested and mapped from Zoom Phone.

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For select devices (device list TBD *do we need to add a list here?*), when a Zoom integration is added to your Phonism account, Phonism templates are automatically added at the root of your Zoom integration. These templates are optimized for Zoom service, incorporating best practices and ensuring the device is configured to a ring-ready state. For automatic template application to occur, you must do the following:

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Now that the assets are synchronized, create a Phonism template per brand/model(s) as auto-apply, so that the values of the dynamic synchronized tags from Zoom are pushed to the phone’s config.

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time server1: 1.aastra.pool.ntp.org

time server2: http://2.aastra.pool.ntp.org

time server3: 3.aastra.pool.ntp.org

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