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Manage TR-069 protocol for communication between a device and the Auto-Configuration Server (ACS).

Phonism platform offers support for TR-069 as protocol for communication between a device and the Auto-Configuration Server (ACS) that encompasses secure auto-configuration as well as other device management functions within a common framework.

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  • Reboot - This action reboots the device's system, without any change in settings.

  • Factory Reset - This action restores a device to its original factory settings. This will delete everything that was previously on the device, including but not limited to:

    • Contacts

    • Speed dials

    • Name listed on the device

    • Ringtones

ENABLE TR-069 ON A PHONE

  1. Select the Phones tab.

  2. Check the box next to each phone to be managed by TR-069.

  3. Click the Actions drop-down menu.

  4. Under TR-069, select Enable.

A confirmation message appears and TR-069 is enabled on the phone(s) the next time it is provisioned.

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DISABLE TR-069 ON A PHONE

  1. Select the Phones tab.

  2. Check the box next to each phone you want to disable TR-069.

  3. Click the Actions drop-down menu.

  4. Under TR-069, select Disable.

  5. A confirmation prompt appears. Select OK.

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REBOOT A PHONE

  1. Select the Phones tab.

  2. Check the box next to each phone you want to reboot.

  3. Click the Actions drop-down menu.

  4. Under TR-069, select Reboot.

  5. A confirmation prompt appears. Select OK.

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FACTORY RESET A PHONE

  1. Select the Phones tab.

  2. Check the box next to each phone you want to factory reset.

  3. Click the Actions drop-down menu.

  4. Under TR-069, select Factory Reset.

  5. A confirmation prompt appears. Select OK.

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LOGS AND MONITORING

To check the logs related to TR-069 actions, select the Logs tab. All TR-069’s logs are prefixed with "TR069," so they can be searched by this criteria.

Within the logs you will see this message of the following: “TR069: Value of one or more Parameters has been modified.” This message is sent by the device to the server informing the server that some parameters were modified.  This happens whenever the device re-downloads configuration from the system.

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FREQUENTLY ASKED QUESTIONS

  1. Does TR-069 support packet captures?

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