VoIP Credentials

Add VoIP Credentials to each tenant either one-by-one or in bulk.

https://www.youtube.com/watch?v=dHAVgAWBJnY

VoIP Credentials are the username and password information used to register the device with the call or voice server. VoIP credentials are assigned to each extension and must be added to the phone configuration, so that the phone can use that extension from the call server. You can add VoIP credentials manually per device or through a bulk import.

Note: In some cases, Phonism can integrate directly with the switch (i.e. Broadsoft or FreeSwitch), and the credentials are automatically populated in the phonism tenant.

For security reasons, VoIP Credentials are tenant-specific and not available to devices outside of the tenant that the device belongs to. Credentials must be entered for each tenant.

ADD VOIP CREDENTIALS (ONE-BY-ONE)

Select the VoIP Credentials tab.
Select Add.
Choose the Tenant where you would like to add credentials to.
Enter the Username and Password.
Click Continue to save.

Once VoIP credentials are added, you can see them when configuring phone lines under VoIP Credentials.

ADD VOIP CREDENTIALS (IN BULK)

Select the VoIP Credentials tab.
Select Import CSV.
Choose the Tenant where you would like to add credentials to.
Select Choose File and find the CSV file you’d like to import.
Click Continue to save.

Format for CSV file:

voip_username, voip_password, alias,

myuser1, mypassword1, myalias1,

myuser2, mypassword2, myalias2,

myuser3, mypassword3, myalias3,