Summary
What is an EFK ?
Enhanced feature keys (EFK) enables you to customize the functions of a phone's line, soft, and hard keys to assign frequently used functions to keys or to create menu shortcuts to frequently used phone settings.
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Polycom provides a functionality to create additional softkeys and re-define the function of default softkeys by using Enhanced Feature Keys function. Following Poly docs explains all the config and details for this.
Soft Key Customization Parameters
Enhanced Feature Keys Parameters
Some Guidelines for Configuring Enhanced Feature Keys
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This documentation is hosted on Polys website and is not maintained by Phonism [FAQ] Using Enhanced Feature Keys / EFK macros to change softkey functions or remove softkeys |
Phonism Interface
Located under device → buttons → softkeys
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This functionality is exposed to Phonism UI and it is located under Device → Buttons → Softkeys
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Configuration
Step 1- To change the default function of a softkey, Enhanced Feature Keys should be enabled first:
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Step 2- Default function desired be modified should be disabled:
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Step 3- Settings should be done for the softkey that will be replaced:
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Example:
In the following setting:
EFK is enabled
Directories and New Call default softkeys are disabled
Softkey 1 is configured to automate the call forward facility, named with Divert and set to be active on call Idle state.
Softkey 2 is configured to automate Voice Mail access, named with VM, inserted into the 5th location and set to be active on call idle state.
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Before the setting is enabled, device’s default screen was as the following:
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After EFK is enabled, device’s screen is updated as the following:
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