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Add VoIP Credentials to each tenant either one-by-one or in bulk.

https://www.youtube.com/watch?v=dHAVgAWBJnY

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For security reasons, VoIP Credentials are tenant-specific and not available to devices outside of the tenant that the device belongs to. Credentials must be entered for each tenant. 

ADD VOIP CREDENTIALS (ONE-BY-ONE)

  1. Select the VoIP Credentials tab.

  2. Select Add.

  3. Choose the Tenant where you would like to add credentials to.

  4. Enter the Username and Password.

  5. Click Continue to save.

Once VoIP credentials are added, you can see them when configuring phone lines under VoIP Credentials.

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ADD VOIP CREDENTIALS (IN BULK)

  1. Select the VoIP Credentials tab.

  2. Select Import CSV.

  3. Choose the Tenant where you would like to add credentials to.

  4. Select Choose File and find the CSV file you’d like to import.

  5. Click Continue to save.

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