Ports to Open

Provisioning (Config, Firmware):

• HTTP: 80

• HTTPS: 443 (Secure)

TR-369 (USP):

• MQTT: 8883 (Secure)

Ensure these ports are open in your firewall to ensure service access. For issues or custom setups, contact our support team.

Important Note on IP Addresses

We understand you might want to whitelist our IP addresses in your firewall. However, our server's IP addresses are ephemeral and elastic. This means the addresses and even the number of valid addresses can change dynamically. As a result, firewall rules based on IP addresses may not work as expected.

Need a Static IP Address?

If you require a static IP address for any specific use-case or configuration, you can contact our support team to make special arrangements.

Support and Custom Setups

For any issues or custom setups, please don't hesitate to reach out to our support team.