End of Life Poly PDMS-SP Announcement
- Marc Tribbe
Feature Announcement: Phonism’s Transition to Poly ZT
Ensuring a Seamless Transition from PDMS-SP to Poly ZT
As the HP/Poly PDMS-SP platform approaches its end-of-life (EOL) in May, Phonism is ensuring that our customers can continue to manage their devices seamlessly. HP/Poly is responsible for the migration of data from PDMS-SP to Poly ZT, with a planned scheduled transition starting March 7th, 2025 at 7pm Mountain Time US - March 11th, 2025 at 7pm Mountain Time US. To support our customers, Phonism has been working hard on updating its integrations to align with the new Poly ZT platform.
What You Need to Know ( According to HP/Poly’s announcement )
March 7th Impact: HP/Poly will begin migrating data from PDMS-SP to Poly ZT. During this time, active management features in PDMS-SP will be unavailable.
May 30th EOL: HP/Poly will fully decommission PDMS-SP, and all functionalities will be transitioned to Poly ZT.
HP/Poly Migration Process: Device profiles and associations will be automatically migrated to Poly ZT by HP/Poly, with no action needed from Phonism users.
Temporary Disruptions: During the migration window, OBi devices will be unable to perform Zero Touch Provisioning (ZTP), while UCS devices will retain ZTP capabilities.
This also includes Phonism customers that are leveraging the Poly PDMS-SP API integration
What Phonism is Doing to Ensure a Smooth Transition
Phonism is not responsible for the data migration between PDMS-SP and Poly ZT; however, we are actively working to ensure that customers can continue to manage their devices once PDMS-SP is shut down. Our focus has been on integrating with the new Poly ZT APIs to maintain and enhance device provisioning and management.
1. Full Integration with Poly ZT APIs
Phonism is integrating directly with Poly ZT, ensuring that our customers can continue to Zero Touch deploy Poly UCS and Poly OBi devices without any interruptions. This integration guarantees that your provisioning workflows remain intact, even after PDMS-SP is sunset.
2. Deprecation of PDMS-SP Integration
With PDMS-SP being discontinued by HP/Poly, Phonism will deprecate our existing PDMS-SP integration in the near future. We will provide updates and guidance to ensure that all customers smoothly transition to Poly ZT and leverage Phonism’s built-in remote management capabilities.
3. Enhancing Remote Management Capabilities
Poly ZT introduces new APIs that allow remote device management and troubleshooting, similar to what PDMS-SP offered prior. Phonism will update remote management capabilities within our platform. This will utilize the new Poly ZT APIs to ensure customers retain full control over their devices.
What You Need to Do
No immediate action is required from customers for the data migration; this is being handled by HP/Poly.
If you rely on PDMS-SP for Zero Touch Provisioning, be aware of HP/Poly’s brief service impact from March 7th to March 11th.
Stay informed by following HP/Poly’s updates at Poly’s Status Page.
Phonism’s Commitment
We are committed to tracking HP/Poly’s transition and continue to enhance the Phonism platform with Poly ZT’s latest capabilities as we follow their progress.
If you have any questions or concerns, please reach out to our support team for assistance.
Stay tuned for further updates as we refine our Poly ZT integration to deliver the best device management experience possible.
FAQS:
Frequently Asked Questions: Phonism’s Transition to Poly ZT
General Questions
What is happening to PDMS-SP?
HP/Poly is discontinuing the PDMS-SP platform, with a phased shutdown. On March 7th, some features will be deprecated, and on May 30th, the platform will be fully decommissioned.
Who is responsible for the migration to Poly ZT?
HP/Poly is handling the migration of data from PDMS-SP to Poly ZT. Customers do not need to take any action regarding this migration, as it will be automatic.
What is Poly ZT, and how does it differ from PDMS-SP?
Poly ZT (Zero Touch) is the new provisioning and management platform replacing PDMS-SP. While Poly ZT retains Zero Touch Provisioning (ZTP) capabilities, some active manageability features from PDMS-SP are being replaced with new APIs.
Impact on Customers
Will my devices be affected during the transition?
During the March 7th to March 11th migration period, certain functionalities will be impacted:
OBi devices will be unable to perform Zero Touch Provisioning.
UCS devices will retain Zero Touch capabilities.
Active manageability through PDMS-SP will be unavailable.
Reporting and activity tracking will not be accessible during the transition window.
What happens to my PDMS-SP device profiles and associations?
HP/Poly will automatically migrate device profiles and associations to Poly ZT. However, new users created within PDMS-SP after the migration window will not be moved to Poly ZT.
Will historical data from PDMS-SP be available in Poly ZT?
No, HP/Poly has confirmed that usage data (CDR and VQ) will not be migrated to Poly ZT.
Phonism’s Role and Actions
What is Phonism doing to ensure continuity for its customers?
Phonism is updating its integrations to support the new Poly ZT APIs. Our platform will continue to provide Zero Touch Deployment for Poly and Poly OBi devices and introduce alternative remote management capabilities to replace those being deprecated.
Will Phonism continue to support PDMS-SP?
No, since PDMS-SP is being shut down by HP/Poly, Phonism will deprecate our PDMS-SP integration in the coming weeks and transition entirely to Poly ZT.
How will remote management capabilities be affected?
Phonism is replacing PDMS-SP’s remote management functionalities with the new Poly ZT APIs, allowing customers to continue troubleshooting and managing devices remotely from within the Phonism platform.
Next Steps for Customers
10. Do I need to do anything to migrate my devices?
No, the migration is being handled by HP/Poly. However, if you experience any disruptions, we recommend checking Poly’s Status Page for updates.
11. Will there be any downtime for Phonism’s services?
Phonism’s services will remain operational. However, since PDMS-SP will be unavailable during the March 7th-11th migration window, some functionality related to device management may be temporarily impacted.
12. Where can I get further assistance?
If you have any questions or need support, please contact Phonism’s support team. For updates on the migration process, visit Poly’s Status Page.
We are committed to ensuring a smooth transition for all our customers and will continue to provide updates as needed.