Add phones one-by-one or in bulk
Add a single phone video:
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To add a phone, make sure you have the MAC address.
Know your access level:
Depending on your level of access, visibility in the portal varies. Note the following to help understand differences in help documentation instructions.
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Service Provider
Enterprise
Domain
Tenant - Only level seen as a Kickstart
ADD A SINGLE PHONE
Navigate to either the Domain or Tenant level.
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| Info |
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Tip: Make sure devices are added to the correct tenant. Double check the tenant you are managing at the top. For structuring your hierarchy, see the Phonism hierarchy guide. For setting up a tenant, see the Setting up a tenant guide. These can be moved later, if needed. If you choose to move these at a later date, make sure to set a reminder for yourself to move, when needed. |
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Unknown software - We do not have the software version about the device to generate and serve it configuration. Once the device requests a config from Phonism, Phonism auto-detects the software version and then generates the proper configuration data for the phone and serves it.
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ADD PHONES IN BULK
Import using a CSV file:
The only required data is the MAC address of the devices you want to add.
You can add other data associated with each device to be pre-configured.
Required - mac_address
Optional - voip_username, voip_password, sip_uri, extension_label, sip_server
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