Reset device configurations

Summary

Platform provides functionality to reset configuration to its defaults. Individual items can be selected to be reset. Can be performed on single / multiple phones or all phones under a certain company level.

Usage

Instructions for Tenant Level

1. Log into Phonism

2. Navigate to the desired Tenant and go to the Phones tab

3. Select phone(s) you wish to reset configuration

4. Click Actions and then select Reset Config

5. Reset Device Configuration dialog will open to select items to be cleared (See Reset Device Configuration Dialog below)

6. Toggle items to be cleared and Click Continue

Open

Instructions for Company (Service Provider, Enterprise, Domain) Levels

1. Log into Phonism

2. Navigate to the parent of desired company and click Service Providers / Enterprises / Domains tab to see list of children

3. Under Actions column, click Reset Configurations button

4. Confirmation is required to accept reset configurations for all the devices under this company

5. Reset Device Configuration dialog will open to select items to be cleared (See Reset Device Configuration Dialog below)

6. Toggle items to be cleared and Click Continue

Open

Reset Device Configuration Dialog