Use-Case: New Broadworks Integration to Device Migrated to Phonism

Owned by Daniel Burkholder, created
2022 Apr 04
2 min read

This guide details the process to migrate a device from Broadworks DMS to Phonism for provisioning using the our Broadworks Integration from start to finish.

Pre-Requisites

  • Broadworks Integration is enabled by Phonism Support

  • A Broadworks cluster with at least one Group and one Device that is provisioning from Broadworks DMS

    • Have the group name and MAC of the device in question on-hand

  • A set of login credentials that can manage the Broadworks cluster

Instructions

  1. Setup a Broadworks Integration

    1. For setup instructions, refer to: https://phonism.atlassian.net/wiki/spaces/SKB/pages/392759625

  2. Synchronize data

    1. Once your integration is enabled by our support team, data synchronization will begin immediately. Depending on the size of your hierarchy, this could take some time.

    2. For more information on what is synchronized and how it's triggered, refer to: https://phonism.atlassian.net/wiki/spaces/SKB/pages/392759650

  3. Once the Group and Device records have been synchronized, we can move on to migrating the device to Phonism for provisioning

  4. Navigate to the Domain (Group) and Tenant the device resides

    1. You can search the hierarchy by Broadworks Identifiers or search by the MAC

5. Select the device(s) you wish to migrate to Phonism and select Migrate from the Actions menu

For more detailed information, refer to: https://phonism.atlassian.net/wiki/spaces/SKB/pages/392759667

6. Once the device(s) have migrated to Phonism, you're done! All device configuration management can be performed in Phonism and the Phones will no longer be reaching out to Broadworks DMS for configuration.